Clear answers. Before we begin.

The agreed exterior scope can cover roof panels, framework, windows, sills, fittings and gutters. We confirm the areas and access arrangements in your quotation.

Yes. Albright uses deionised water for conservatory cleaning. The approach is adapted to the surface and its condition; please mention any specialist coatings or existing damage.

Our reach-and-wash equipment can help with high-level windows above or near a conservatory. Send a photograph so we can check the height and access before quoting.

Photographs are a useful starting point. Include the whole conservatory, roof, access route and any areas of concern. Some repairs need an inspection before a firm quotation is possible.

Albright states that it holds public and personal liability insurance. Ask us for current cover details before work begins if you need them for your records.

Please move delicate items before we arrive. We can discuss covering or moving larger furniture, such as tables and sofas, when the work is agreed. Let us know about blinds, electrical items and anything that needs special care.

Surface dirt can be cleaned, but condensation trapped inside a sealed unit or damage within a panel needs separate assessment. A photograph helps us distinguish a cleaning request from a possible repair.

Ordinary rain does not usually prevent an exterior clean. Torrential rain, high winds or lightning can affect whether it is safe to work, so we will discuss rearranging the visit if conditions require it.